Managed Service Organization
inVio Health Network’s Managed Service Organization (MSO) extends the economies of scale of a large health system to independent practices operating as small businesses. We partner with independent practices throughout South Carolina to improve outcomes, reduce healthcare costs, and increase operational efficiency.
Programs and Services
Community Connect
Community Connect extends Prisma Health’s Epic electronic health record (EHR) to community practices and hospitals that frequently share patients, creating a unified patient record. Becoming a Prisma Health Community Connect partner is a fast, cost-effective way for independent network partners to gain inpatient or ambulatory Epic functionality. Pricing is based on several factors, including number of users, practice locations, specialties, and patient volume. inVio Health Network subsidizes a significant portion of implementation and maintenance costs for its members.
Group Purchasing
inVio Health Network has partnered with Premier and Henry Schein to offer a group purchasing organization (GPO). Leveraging the collective buying power of Prisma Health, our GPO secures discounted pricing from suppliers, enabling member practices to purchase medical and office supplies at reduced rates.
Employee Assistance Program (EAP)
Network practices have access to discounted counseling and educational services through TELUS. Virtual and in-office support options help employees address personal needs, with resources available for questions related to work, life, family, health, and finances.
After-Hours Contact Center
The Cares Contact Center provides comprehensive after-hours support, including specialized call routing services, practice-branded call handling, customized office scripting, and holiday coverage.
After-Hours Nurse Triage Services
Nurse triage services address patients’ clinical concerns 24/7. Practices receive customized after-hours clinical triage based on Schmitt-Thompson protocols, which are reviewed annually. Patients receive care advice from experienced registered nurses for both primary care and specialty needs.
Language Services
Martti language services offers participating network practices discounted video interpreting and document translation. Interpretation is available in 243 languages through medically trained and certified interpreters.
Education and Training
Basic Life Support (BLS) and CPR training is available to network practices. The program is administered through the American Heart Association and is designed to support mastery of high-quality resuscitation skills.
Billing Services
Physician Services USA offers competitive rates based on claims volume and inVio membership. Comprehensive, locally based customer support provides each practice with a dedicated biller and tailored monthly reports.
Compliance Training
Complimentary annual compliance training is available to all network providers. This convenient online program covers essential topics, including corporate compliance, environment of care, drug-free workplace, emergency management, and information security – helping keep your practice protected, compliant, and prepared at no cost.
To learn more about inVio Health Network’s Managed Service Organization, please email inviomso@inviohealthnetwork.org.